Traveling with mobile scooters – Airline & FAA Guidance

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Traveling With a Mobile Scooter

When you compare different mobile scooter brands and features, there is more to worry about than having a tight turning radius or adjustable top speed like SmartScoot™. You have to also consider the availability of mobile scooter parts or accessories. Some power chairs and other mobility products have basic parts that you HAVE to buy as ‘extra accessories’ or, even worse, they don’t have accessories available at all!

The SmartScoot™ lightweight mobile scooter has two folding options and three speeds, rear wheel settings and lighter mobility scooter pieces than other brands. With a maximum speed of 7mph, adjustable from 3mph, SmartScoot™ provides the ability to cruise at maximum speed and a large bandwidth for speed adjustment. The SmartScoot™ leverages a 4lb lithium-ion scooter battery with up to 12 miles of range to SmartScoot™ mobile scooters while complying with FAA regulations for air travel.

The SmartScoot™ also allows for adjustments to numerous parts for the comfort of the rider including seat height, backrest, steering column and wheel width. SmartScoot™ can fold for quick storage, allowing storage quickly in a trunk or other small space. You can remove the seat and the battery or just the seat. The SmartScoot™ lightweight mobile scooter weighs slightly less than 40 pounds when fully assembled. Its heaviest piece is 27 pounds. So it’s up to you how far you want to fold.

Safety features: The third wheel allows for more stability and the front wheel motor doesn’t have any belts or exposed parts, which improves steering. In addition, front disk brakes ensure strong stopping ability on wet surfaces and declines. The SmartScoot™ lightweight mobility scooter also comes with safety instructions and minimum requirements for healthy traits and abilities such as good vision, strength, coordination, balance and concentration.

Where can mobile scooters go?

If you choose the right mobile scooter – almost anywhere. Many people enjoy travel. You may like flying to exotic destinations or taking a relaxing cruise. You do not have to let a mobility difficulty repress your desire to see the world. SmartScoot™ mobile scooters are designed with travel in mind.

SmartScoot™ meets all FAA regulations for air travel with mobile scooters and even comes with a power scooter battery compliance certificate to show to airline officials for a smooth travel experience.

When you are flying or cruising, the width and storage size of a power scooter becomes more important than at home. SmartScoot™ is foldable, allowing easy storage in a cruise cabin with limited space. Another concern when taking mobile scooters on a cruise is width. It is important you know the maximum width of the scooter you choose to purchase and ensure it can pass through the entryways of the ship you prefer to travel on.

United Airlines

United Airlines accepts all types of travel mobility scooters including folding, collapsible ones like the SmartScoot™. Weighing only 40 pounds when fully assembled, the SmartScoot™ mobile scooter breaks down into smaller-lightweight parts. Airline ground staff will need to check the rating to approve the battery for travel. Not a problem since all lithium-ion batteries made after Jan 1, 2009, are required to be marked with a watt-hour rating.
 
United also requires batteries from collapsible mobility devices be removed, which is very easy to do. To remove the electric scooter’s 5-pound battery, just slide the battery holder latch and disconnect the battery cord. Carefully slide up the battery pack and remove.
 
You can take the battery with you on the plane but request a gate check tag to leave the SmartScoot™ mobility scooter at the end of the jetway. It will be waiting for you outside the aircraft doors when you land.

DELTA

Delta staff will need to check the rating to approve the battery for travel: “Battery must be able to be visually inspected and disconnected.” Not a problem since lithium-ion batteries made after Jan 1, 2009, are required to be marked with a watt-hour rating.
 
SmartScoot™ travel scooters have a battery that is also easily removed. Just slide the battery holder latch and disconnect the battery cord to remove the battery. Carefully slide up the battery pack and remove. You can take the battery with you on the p ne, but request a gate check tag to leave the SmartScoot™ mobility scooter at the end of the jetway. It will be waiting for you outside the aircraft doors when you land.
 
Delta agents and attendants are also “available to help passengers before boarding, in the air and at the destination airport.” To request special assistance, call 404-209-3434. Or for help with your mobility device, you can complete Delta’s online handling form.

British Airways

British Airways asks passengers to remove the battery from their travel scooters and take it on board. “Protect the removed batteries from short circuit by covering exposed terminals with electrical tape. In order to protect them from damage, place batteries individually in a protective pouch and take them with you as hand baggage.”
 
The SmartScoot™ battery is easily removed. Just slide the battery holder latch and disconnect the battery cord. Carefully slide up the battery pack and remove. The SmartScoot™ can be driven to the end of the jetway, easily collapsed, and left for baggage handlers to store in the cargo hold. It will be returned at the end of the flight “as close to the aircraft door as possible,” the airline says.
 
To store travel scooters properly, British Airways requests information about the device, including dimensions, weight, type of battery and instructions for preventing inadvertent operation. “We will always try to place your mobility aid in containers to keep them safe.” The airline can accommodate the SmartScoot™ on its flights to and from the UK and Europe either fully assembled or folded without the seat.
 
If you need additional help, let British Airways know at least two days before departure. Tell the airline you’ll be traveling with a mobility scooter. If booking online, you can click the Disability Assistance link in the Service Requests section of your booking, the airline says.

FAA

SmartScoot™ was designed to comply with Federal Aviation Administration (FAA) regulations for traveling with mobility scooters and lithium ion batteries. SmartScoot™ uses a lithium ion battery rated at 288 watt hours and containing less than 25 grams equivalent lithium content (click the links here for the MSDS Report and UN38.3 Lithium Battery Test Report).
 
You can download the SmartScoot™ battery compliance certificate here and take it with you on your next flight.
 
Ask the agent at the gate for a gate check tag, ride SmartScoot™ to the end of the jetway, fold down the steering column and secure it with the velcro strap, remove the battery and take the battery and accessories with you on the plane. When you deplane, the scooter will be waiting for you right outside the door of the plane.

Mobility Scooters on different Airlines

We collected links per airline and information provided by the FAA containing guidance on traveling with mobility scooters and Lithium-Ion batteries. As you can see you should be able to take your SmartScoot ™ mobile scooter on your next flight!

Airline Details
 
Air Canada
 
Alaska Airlines
 
American Airlines: SmartScoot™ is on American Airline’s list of approved mobility aids.
 
Delta Airlines (click “Wheelchair Services” and then “Personal Wheelchair Services”)
 
Southwest Airlines
 
United Airlines
 
FAA guidance (scroll down to (17) A wheelchair or other mobility aid equipped with a lithium ion battery, when carried as checked baggage)
 
Code of Federal Regulations requirements for airlines